Terms & Conditions
WebNagar WhatsApp Automation Services (msg.webnagar.com)
1. Introduction
Welcome to WebNagar.
These Terms & Conditions govern your access to and use of the services offered via msg.webnagar.com, a dedicated platform for WhatsApp automation, chatbot solutions, and messaging services (collectively referred to as the “Services”).
By accessing or using this platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
2. Scope of Services
WebNagar provides software-based communication and automation services, including:
WhatsApp chatbot and automation systems
Lead generation and customer engagement workflows
Marketing automation and message broadcasting
Integration with third-party APIs and tools
msg.webnagar.com is a technology platform and should not be considered a managed marketing service unless explicitly agreed in writing.
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use our Services. By using our Services, you confirm that you meet these requirements.
4. User Responsibilities
By using our Services, you agree that:
You will use the Services only for lawful business purposes
You will not send spam, misleading, or fraudulent messages
You will obtain proper consent from recipients before sending messages
You are solely responsible for all communication sent from your WhatsApp account
WebNagar shall not be responsible for any misuse of the Services by users.
5. User Consent Requirement
You agree to send messages only to users who have explicitly opted in to receive communication from your business.
You must:
Maintain proper proof of user consent
Provide a clear opt-out option in your communications
Immediately stop messaging users who opt out
Failure to comply may result in suspension of Services.
6. Compliance with WhatsApp Policies
You agree to comply with all applicable policies of WhatsApp, including but not limited to:
Opt-in requirements
Anti-spam policies
User privacy and communication guidelines
Violation of WhatsApp policies may result in restriction, suspension, or termination of your account or number. WebNagar shall not be liable for such actions.
7. Data Usage & Messaging Responsibility
WebNagar acts solely as a technology provider enabling message automation and delivery.
We do not:
Control or monitor message content
Verify legality of communications
Own or manage your customer database
You are fully responsible for:
The content you send
The data you collect and store
Compliance with applicable data protection and communication laws
8. Account and Security
You are responsible for maintaining the confidentiality of your account credentials.
You agree to:
Keep your login details secure
Notify us immediately of any unauthorized access
WebNagar shall not be liable for any loss arising from unauthorized account use.
9. Fees and Payment
Certain Services require subscription fees, setup charges, or usage-based payments
All payments must be made in advance unless agreed otherwise
Pricing may change at any time with prior notice
Non-payment may result in suspension or termination of Services
10. Free Trial and Demo
WebNagar may offer limited free trials or demos. These may include restricted features and limited duration. Continued use beyond the trial requires a paid subscription.
11. Refund Policy
Due to the nature of digital services:
All payments for subscriptions, setup, and messaging credits are non-refundable
Exceptions may be made only in verified cases of technical issues caused by WebNagar, at our sole discretion
12. Service Limitations
WebNagar does not guarantee:
Lead generation results
Message delivery rates
Conversion or sales outcomes
Performance depends on multiple external factors, including your business strategy and audience behavior.
13. Intellectual Property
All intellectual property related to the platform, including software, design, and workflows, remains the property of WebNagar or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Services.
14. User Content
You retain ownership of your data and content. However, you grant WebNagar a limited right to use such data for:
Service delivery
System improvement
Technical operations
15. Prohibited Activities
You agree not to:
Use the Services for illegal or fraudulent activities
Send unsolicited bulk or spam messages
Attempt to hack, reverse engineer, or disrupt the system
Misuse or exploit customer data
Violation may result in immediate suspension or termination.
16. Third-Party Services & Dependency
Our Services depend on third-party platforms, including WhatsApp and other APIs.
WebNagar is not responsible for:
Message delivery failures
WhatsApp number bans or restrictions
Changes in third-party policies, pricing, or availability
Downtime or service interruptions
Your use of our Services is subject to the continued availability of such third-party platforms.
17. Suspension and Termination
WebNagar reserves the right to suspend or terminate your access without prior notice if:
You violate these Terms
You fail to make payments
You misuse the platform
18. Limitation of Liability
To the fullest extent permitted by law, WebNagar shall not be liable for:
Indirect or consequential losses
Loss of business, revenue, or data
WhatsApp bans due to user actions
Service interruptions caused by third-party providers
19. Indemnification
You agree to indemnify and hold harmless WebNagar, its employees, and affiliates from any claims, damages, or liabilities arising from:
Your use of the Services
Your violation of these Terms
Any third-party claims related to your messaging activities
20. Changes to Terms
WebNagar reserves the right to update or modify these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.
21. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
22. Contact Information
For any questions regarding these Terms, please contact:
Email: support@webnagar.in
Phone: 9860666687